Your Trusted Local IT Experts

At Techmedics, we’re proud to serve Albuquerque and the entire ABQ area. For over 25 years we have helped organizations remain productive and safe, while growing and enhancing their business.

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Scalable IT Services For Your Business in Albuquerque

From daily helpdesk support to long-term IT strategy, Techmedics offers custom Managed IT Services to businesses in Albuquerque. Our team has served businesses from various industries for over two decades. 

We aim to help organizations of all sizes reduce IT costs, minimize risk, and improve employee and company productivity using reliable, custom technology solutions. So whether you're a small business with 10 systems or a larger organization with hundreds of employees, let us assist you in effectively handling the technology infrastructure that powers your business.

Kyle dallas techmedics it support
25+
Years in Business
5000+
Endpoints
~ 15 min
Response Time
400+
Clients Served

Your Dedicated IT Support Team in Albuquerque

To tackle the complexities of IT today, you need an entire team of subject matter experts (SMEs) on your side. If you are understaffed or lack talent in some areas, Techmedics engineers can fill the gap. Our engineers, technicians, and managers specialize in various subsets of business technology solutions. We deliver the skills and know-how needed to drive your business forward.

Pre-Sales Engineer
Procurement Specialist
Network Engineer
Server Admin
Helpdesk Manager
Chief Technology Officer
Cybersecurity Specialist
Project Manager

Optimize Your IT Operations With Managed IT Services

Managed IT Services helps you stay ahead of the curve. From network monitoring to cloud solutions and cybersecurity, our team of expert engineers provides proactive maintenance and support, so you can focus on your core business.

Your Security, Our Priority: Comprehensive Protection
  • Comprehensive security platform with best-in-class solutions
  • Dedicated cybersecurity team with decades of experience
  • Adherence to strict HIPAA compliance, ISO 27001, and NIST 800-171 guidelines

With Techmedics you get a comprehensive security platform with a dedicated cybersecurity team to stay ahead of threats. We follow strict HIPAA compliance, ISO 27001 and NIST 800-171 guidelines for our security solutions.

Swift IT Issue Resolution With Our Expert Helpdesk
  • Certified helpdesk and support staff with efficient workflows and advanced tools
  • Priority on first-call issue resolution, achieving a 70% first call resolution rate
  • Exceptional customer satisfaction at over 98%

Our certified helpdesk and support staff use efficient workflows and advanced tools to swiftly address your concerns. We prioritize resolving issues on the first call, achieving over 70% first call resolution rate and over 98% customer satisfaction.

Strategic IT Planning For Business Success
  • A well-defined IT strategy transforms technology into an asset for your business
  • We align your technology to give you a competitive advantage
  • We establish a clear technology roadmap to drive growth and success

A well-defined IT strategy turns technology into an asset, driving business growth and success. We align your technology to help you gain a competitive edge, establishing a technology roadmap for your business.

Service Excellence: Expert IT Solutions For Your Business
  • Solutions that adapt to your business’s evolving demands, ensuring scalability
  • Flexibility, allowing your business to adjust quickly to changing requirements
  • Transparency, keeping you well-informed and engaged throughout the process

We implement scalable solutions that adapt to the evolving demands of your business, providing flexibility and reliability. Our transparent communication fosters an open dialogue, keeping you well-informed and engaged.

Seamless Onboarding: Excellence Assured
  • We ensure a smooth transition to Techmedics as your MSP without disruptions
  • Our dedicated onboard team handles company, employee, and technology onboarding
  • We follow documented onboard/offboard processes for consistency and efficiency

Smoothly transition to Techmedics as your MSP without disruption. Whether it’s onboarding your company, new employees or new technology, our dedicated onboard team follows standardized and documented onboard/offboard processes.

Enhancing Remote Work: Secure Solutions

The pandemic of 2020 accelerated the shift to remote work, forcing businesses to address IT concerns related to secure remote access and collaboration. Techmedics can set up a secure remote access solution that allows your staff to easily communicate and collaborate.

  • Secure remote access solution for seamless communication and collaboration
  • Intuitive interfaces and reliable performance provide a user-friendly experience
  • Our responsive support team provides direct assistance tailored to your needs
Partnering With Businesses in the Following Industries
Manufacturing
Financial Services
Entertainment & Media
Non-profit
Architecture & Design
Construction & Engineering
Government & Education
Small Business
Mid-market
Legal
Healthcare
Transportation & Logistics
Read real reviews from our valued clients...

Having Techmedics as our MSP makes a huge difference...

"The IT support industry can be challenging with long hours, critical thinking, and working around the clock. Having Techmedics as our MSP makes a huge difference in our everyday ability to have great outcomes for complex problems using their advanced level of skills and knowledge."

Mirko M. | Manufacturing & Distribution
There service is high-quality, responsive, timely and expert.

Techmedics has provided CourtCall with high-level network engineering and Windows server support for the last six years. Their service is high-quality, responsive, timely and expert. Highly recommended as a Managed Service Provider.

David P. | Telecommunications

Techmedics keeps us up-to-date with technology...

"Techmedics keeps us up to date with technology, and we are leagues ahead of our competition. We like to maintain that edge, and with James and his staff we are very able to do just that. Response time is fantastic, and the entire crew is knowledgeable and always attentive. I cannot recommend this company highly enough. They are stellar."

David C. | Pathology Lab
Their staff is courteous and professional...

"I've used Techmedics at my facility for years. They're able to resolve issues cleanly and quickly without getting in the staff's way."

John L. | Apparel & Distribution

The team is amazing...

"Our intricate network is up and running smoothly and we could not be more impressed. Their customer service is fantastic! I highly recommend them."

Carin O. | Coworking Space
We are happy with overall service...

"Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues."

Jesse L. | Manufacturing
A reliable partner...

"As a firm dependent on the latest technology, a knowledgeable and responsive IT team is critical. Techmedics has proven to be a reliable partner, consistently providing timely customer service with patience and adaptability."

Chandra J. | Architecture

Work with the BEST managed IT service provider and IT support company in Albuquerque!

Contact us, and a member of our team will respond promptly. From proactive maintenance to issue resolution, our team of experts is here to ensure your IT infrastructure is running smoothly. Contact us today and we'll be happy to assist you.

Techmedics
877.832.4180
info@techmedics.com

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