To reduce IT costs and improve their overall IT performance, more and more businesses today are turning to managed IT services providers (MSPs). The MSP market is expected to reach $557 billion by 2028, highlighting the growing reliance on outsourced IT solutions.
While many organizations fully outsource their IT operations, co-managed IT services offer a flexible alternative. This blog will explore what co-managed IT services are, how they differ from fully managed IT services, and whether they are right for your business.
Co-managed IT services are a collaborative partnership between a business and an MSP, designed to complement your in-house IT team. This arrangement allows your organization to leverage the expertise and resources of an MSP while maintaining control over specific aspects of your IT operations.
Think of it as building a team for a critical business project. While your in-house IT team may excel in daily operations and internal systems, there might be areas—such as advanced cybersecurity, large-scale migrations, or specialized technologies—where additional expertise is needed. Co-managed IT services bring together the strengths of your team and external experts to ensure optimal outcomes and support your long-term goals.
Co-managed IT services prove particularly beneficial in situations like:
With this arrangement, your business can take advantage of the following benefits:
Under a co-managed IT setup, your company can access an external IT provider’s knowledge and skills, complementing your in-house IT team’s capabilities.
Through this collaboration, you can be sure that you have a team of IT support experts ready to respond in the event of a data breach, hardware or software failure, or another IT disaster. The combined efforts minimize downtime and facilitate faster recovery times, keeping your business running smoothly.
If you’re a small- or medium-sized business, hiring and retaining IT professionals can be costly. By joining in a co-managed partnership with an MSP, you can have a more affordable option that provides you with the expertise you need.
Co-managed IT services can adapt as your business needs evolve. For instance, if you’re starting a new project requiring specific technical skills your in-house IT team doesn’t possess, you can get the necessary expertise from your co-managed IT services provider.
Instead of hiring new employees and letting go of them once your project is over, you can easily scale your IT support up or down with the help of your MSP. This flexibility ensures you always have the right level of IT resources without the hassle of managing staffing changes.
Some businesses may confuse co-managed IT services with managed IT services. This is because both fall under the umbrella of types of managed IT services, all of which involve getting access to external IT support.
However, they differ significantly in their scope:
To put it simply, co-managed IT services supplement your current IT team, while managed IT replaces your entire IT department.
Here are some signs co-managed IT services are right for your business:
If your IT department is constantly overworked and struggling to keep up with increasing business demands, co-managed IT services can come in handy. This lightens your internal IT team’s load, enabling them to focus on more critical tasks while also ensuring continuous IT coverage and support.
Downtime can cost an as much as $427 per minute for small businesses according to software company SolarWinds. This means that the longer a business experiences downtime, the more they lose money and incur intangible costs, such customer churn and reputational damage.
If your business faces similar challenges, you may benefit from co-managed IT services. Your MSP will monitor your IT systems round-the-clock, proactively detect and address potential issues, minimize downtime and ensure business continuity.
When your business closes for the day, your in-house IT team will no longer be there to monitor your systems and address any issues that may arise. But by taking advantage of co-managed IT services, you can gain access to round-the-clock monitoring and support. This way, any IT issues are promptly detected and addressed, minimizing downtime and maintaining smooth business operations.
For a reliable co-managed IT services provider in Los Angeles, Dallas, or Denver, choose Techmedics. We’ll keep your business running efficiently through our Co-Managed IT Services which includes cybersecurity, helpdesk, and network management services. To learn more, get a FREE consultation today!
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